Do you remember microfiche? For decades, many utility and telco companies used microfiche and hand drawings to map their assets, from water pipes to gas lines and overhead wires. Imagine how prone to inaccuracies this information must have been and how time consuming it was to keep records up to date. Thankfully, times have changed and today innovative Geographic Information Systems (GIS) based mobile mapping tools are frequently used to accurately and efficiently map infrastructure assets and networks both above and below the ground.
A clear, real-time operational picture
Mobile mapping tools can convey complex data in a powerful, simple to use and easy to interpret visual way. For operations departments, this real-time, detailed bird’s eye view of their network, is critical for informed decision making for monitoring, inspecting and maintaining assets. Companies can easily and accurately pinpoint exactly where their assets are located, how they connect to each other and how they connect to end user customers.
Above, you can see a view of map showing the exact location of water pipes, their connection to buildings and details about the assets. These maps are accessible on-the-go for any field worker with a mobile device, so crews know their exact location before work even begins.
These mapping platforms provide the foundation for field operations and workflows. With powerful asset search tools, field crews can now have all the information in hand to perform their day-to-day work and the benefits are far-reaching:
- improved safety
- increased field crew productivity
- effective scheduling of service work, maintenance, break-fix as well as managing outages
- reduced operational costs
- increased service quality and network performance
- improved customer experience
Mobile mapping for competitive advantage
GIS based mapping tools can benefit organizations of all sizes in a variety of industries and there’s an increasing interest in the potential economic and strategic value they can deliver. What if you could do more to leverage the power of your mapping solution beyond efficiently managing your operations? Looking to the future, what if you could harness your geographical data to support your sales and marketing efforts to grow your business too? It’s already happening, with the latest innovative GIS tools focused on breaking barriers.
Using their geographical data, organizations can target competitive markets, increase sales to both new and existing customers and increase revenue growth. Data from a mapping solution can provide valuable insights, allowing companies to visualize and understand trends, relationships and patterns that help to identify high value service areas. By overlaying customer demographics (such as income, housing, consumer behaviour) on their asset base, mapping solutions can help companies to spot opportunities to upsell to existing customers, expand their footprint and target new customers in the most cost effective way.
To find out how mapping solutions can help your field service business, contact us today.